Terms and Conditions
Effective Date: November 28, 2024
Welcome to HQAIM (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website https://hqaim.com/ and our AI platform. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Acceptance of Terms
By using our platform, you affirm that you are at least 18 years old, or if you are under 18, you have obtained parental or guardian consent to use our services. You agree to comply with all applicable laws and regulations while using our platform.
2. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page and updating the effective date. Your continued use of our platform after such changes constitutes your acceptance of the new Terms.
3. Use of the Platform
3.1 User Accounts
To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information when creating your account and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Prohibited Conduct
You agree not to:
- Use our platform for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Interfere with or disrupt the platform or servers
- Transmit any viruses or malicious code
- Attempt to gain unauthorized access to other users’ accounts or our systems
- Use automated means to access or use the platform without our permission
4. Intellectual Property
4.1 Ownership
All content, trademarks, logos, and other intellectual property on our platform are the property of HQAIM or its licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the platform for personal and non-commercial purposes.
4.2 User Content
You retain ownership of any content you submit, post, or display on our platform. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the operation of the platform.
5. Payment and Subscriptions
If you purchase a subscription or other paid services, you agree to pay all applicable fees. We may change our fees at any time, but we will notify you of any fee changes in advance. All payments are non-refundable except as required by law.
5.2 Cancellation and Refunds
5.2.1. Subscription Cancellation:
- You may cancel your subscription at any time by logging into your HQAIM account and navigating to the “Billing” section.
- Upon cancellation, your subscription will remain active until the end of the current billing cycle. No further charges will be applied.
5.2.2. Immediate Cancellations:
- If you wish to cancel your subscription immediately, please contact our support team at support@hqaim.com. Immediate cancellations will result in the termination of services, and no refund will be provided for the remaining days of the billing cycle.
5.2.3. Refund Eligibility:
- Refunds are only eligible for subscriptions that are canceled within the first 7 days of the initial purchase or renewal.
- Refund requests must be submitted through our support team at support@hqaim.com within this 7-day period.
5.2.4. Non-Refundable Situations:
- Refunds are not provided for partial months of service, unused services, or for subscription downgrades.
- Subscriptions canceled after the first 7 days of the billing cycle are not eligible for a refund.
5.2.5. Processing Refunds:
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited back to the original payment method used at the time of purchase.
5.2.6. Disputed Transactions:
- If you believe a transaction was made in error, please contact our support team at support@hqaim.com within 30 days of the transaction date. We will review your case and provide a resolution as per our policies and regulatory guidelines.
6. Termination
We reserve the right to suspend or terminate your access to our platform at our sole discretion, without notice or liability, for any reason, including if you violate these Terms. Upon termination, your right to use the platform will immediately cease.
7. Disclaimers
Our platform is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from using the platform.
8. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the platform
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our platform
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our platform by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the platform
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Jurisdiction of courts in India, without regard to its conflict of law principles.
10. Contact Us
If you have any questions about these Terms, please contact us at:
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.